Shipping policy
HAVENRY Shipping Policy
Shipping Policy
Thank you for choosing HAVENRY. We are committed to providing a seamless shopping experience and delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Free Standard U.S. Shipping
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Estimated delivery: 5–12 business days
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Tracking included with every order
Please note that delivery estimates may vary depending on your location and carrier operations.
Order Tracking
As soon as your order ships, you will receive a tracking number via email. You can also track your order anytime through our Track Order page.
Shipping Delays
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to weather conditions, customs processing, holidays, or carrier disruptions. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. HAVENRY is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
At this time, HAVENRY primarily ships within the United States. International shipping availability may vary depending on destination.
Questions
If you have any questions regarding your order or shipping status, please contact our customer support team through our Contact page or by email. We're always happy to help.
Thank you for choosing HAVENRY.
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